Collecting and using your personal data

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We receive and store any information you knowingly provide to us when you create an account, make a booking, or fill any online forms on the services. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address

Usage data

Usage data is collected automatically when using the service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
These Cookies are used to track information about traffic to the website and the application and how users use the website and the application. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website or the application. We may also use these Cookies to test new pages, features or new functionality of the website and the application to see how our users react to them.

Use of your personal data

Upon your registration to the Mr Good Guys Platform, complete forms and proceed to use the Mr Good Guys Platform, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address, billing information, proof of identification (included but not limited to; photo verifications), telephone number or other contact details, financial information (such as payment method, number and information), details about your profession and expertise, and any additional authentication information (such as your government issued ID, passport, or driving license (hereby collectively referred to as “Collected Information”) as detailed in our Mr Good Guys Platform. We also collect information about your communications with Mr Good Guys as well as communication with other Users.
We further collect information during Users access, browsing, view or otherwise overall use of the Mr Good Guys Platform. Meaning, when you access the Mr Good Guys Platform, we are aware of your usage of the Mr Good Guys Platform, and gather, collect and record the information relating to such usage, including IP address, device and connection information, browser information, geo-location information, and web-log information, and all communications recorded by Users through the Mr Good Guys Platform. We use that information to further enhance user experience, personalize your browsing experience as well as monitor the Mr Good Guys Platform for preventing fraud and inappropriate content or behaviour. We further collect supplemental information obtained from third parties such as demographic and navigation data, once and/or if applicable. Further to the above, Mr Good Guys combines your personal information with information we collect automatically or otherwise obtain from other companies and utilize it; to improve and personalize our Mr Good Guys Services, content and advertising and/or to prevent fraudulent activity and any and all breaches to our Mr Good Guys Services.
Once you register as a supplier, your username, address, and additional information regarding your activity, Users information will automatically be made public and shall be visible to all Users of the Mr good Guys Platform. This information includes, but is not limited to; Users uploaded photos, published portfolio, personal information, ratings, and additional information Users may choose to add to their profile. Please be aware that certain information, such as your user name and profile, together with the content uploaded by you, will be publicly displayed when you use such features.

The Company may use Personal Data for the following purposes

• Create and manage user accounts
• Fulfill and manage orders
• Deliver products or services
• Improve products and services
• Send administrative information
• Send marketing and promotional communications
• Respond to inquiries and offer support
• Request user feedback
• Improve user experience
• Post customer testimonials
• Deliver targeted advertising
• Administer prize draws and competitions
• Enforce terms and conditions and policies
• Protect from abuse and malicious users
• Respond to legal requests and prevent harm
• Run and operate the Services

We may share your personal information in the following situations

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of your personal data

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Services.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:

The Company may use Personal Data for the following purposes

1. You have the right to withdraw consent where you have previously given your consent to the processing of your information.
2. You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent.
3. You have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing
4. You have the right to verify the accuracy of your information and ask for it to be updated or corrected.
5. You have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it.
6. You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us.
7. You have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

Behavioral Remarketing

The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:

• Measure and analyze traffic and browsing activity on Our Service
• Show advertisements for our products and/or services to You on third-party websites or apps
• Measure and analyze the performance of Our advertising campaigns

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Mr Good Guys takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Mr Good Guys cannot guarantee the security of any information that is disclosed online.

Changes to this Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contacting us

If you have any questions about this privacy policy, you can contact us: support@mrgoodguys.com.